How to Deposit/Withdraw Fiat on Coinmetro

Deposit Fiat via Credit Card Into Coinmetro

Step 1: Visit the Coinmetro homepage , click on the profile icon in the upper right corner and choose on the [Deposit] button.

Step 2: Click the down arrow to select the currency you want to deposit.

Step 3: For example: If you would like to use the credit card to deposit, please be aware that is 4.99% fee will be included in your amount.

Step 4: Please choose how much you would like to deposit and place it in the Amount section. Click "Next" to continue.

Important note: Only send fund from a bank account in the same name as your Coinmetro account. Payments from third parties will be returned at your expense. The credit care deposit limit is $5000.
We are currently only accept Visa and Mastercard. 

Step 5: Please click on the Open Credit Card Popup tab to continue.

Step 6: Please fill in the information on your card into this window, such as Card Number, Card Holder Name, Expiry Date, and the CVV on the back of the card. Click "Pay Now" to submit and continue. If you would like to cancel, please click on the cancel tab in the bottom right corner of the page.

Deposit Fiat via Bank Transfer Into Coinmetro

To deposit your Euro (SEPA bank Transfer) into Coinmetro, follow these steps.

Step 1:  Go to the Coinmetro homepage , click on the profile icon in the upper right corner and choose on the [Deposit] button.

Step 2: Click the down arrow to select the currency you want to deposit.

Step 3: Choose EUR - Euro (SEPA Bank Transfer) by click on the button as shown.

Step 4: Please fill in your IBANs name into the bar thats shown on the figure, then click on the "Continue" button.

Important: Only send funds from a bank account in the same name as your Coinmetro account. Payment from third parties will be returned at your expense. Use with a bank account located in the SEPA zone only.

Step 5: Continue to Link Your IBANs information by filling in your Linked IBANs and clicking on the (+) Sign. Paying your bank app to this account by copying the address and clicking the rectangle on the right of each line, then paste it to your bank account.

Please be aware the transaction fee for the SEPA bank transfer would be 1 EUR.

Withdraw Fiat from Coinmetro 

Step 1: To begin, you must first go to your Coinmetro Dashboard and select [Withdraw].

Step 2: From the dropdown menu, click on the currency you would like to withdraw. Please be aware that this list will only include the currencies that are available in your Coinmetro account.

In the example below, we have selected to withdraw EUR via SEPA Bank Transfer.

Important Note: Funds must only come from accounts or cards that are in your name. We do not accept payments from third parties.

You will need to provide your residence address if you havent previously. You can submit your banking information if your residence address has already been given. Please be aware that you cannot send money to other individuals or organizations. Only your personal bank accounts are eligible for withdrawals.

Step 3: You will need to enter either your IBAN and SWIFT code (for EUR/International Transfers) or Sort Code and Account Number (for GBP Faster Payments).

If you already have a BIC/SWIFT code saved, you can select this by clicking on the downward-facing arrow and selecting the code from the dropdown list.

You now also have the option to leave a Reference Note when making a withdrawal.

Step 4: The amount you wish to withdraw must then be entered. The amount you want to receive can be manually entered in the "Amount" box. As an alternative, you can either click on "Min/Max" or just slide the toggle to the percentage you want to get.

Frequently Asked Questions (FAQ) about Deposit/Withdraw Fiat 

Can I Deposit from a third party?

No, we do not accept deposits from third parties. Any deposits made in a name other than your own will be returned at your expense.

Why have I been asked for additional information after Depositing?

Our Finance team reviews transactions once they arrive with us and occasionally, we may ask for additional verification information as we strive to remain compliant with banking regulations and standards.

Which Fiat currencies can be Deposited via Credit/Debit Card?

Currently, you are able to deposit the following fiat currencies to Coinmetro via credit/debit card:

• EUR

• GBP

• USD

How long does it take?

The time that your withdrawal will take depends on the currency and withdrawal method. Coinmetro has some of the quickest withdrawal times in the industry!

What are the fees?

Fees differ depending on the fiat currency you are withdrawing.