How to Register and Withdraw on Coinmetro

How to Register on Coinmetro

How to Register a Coinmetro Account [PC]

1. Firstly, you’ll need to head over to the Coinmetro homepage and click [Sign Up].

2. When the registration page has loaded, enter your [Email], click [Set password], and then input the code. Once you’ve finished reading the Terms of Service, click [I agree to the Terms of Service and Privacy Policy] before clicking [Create Account].
Remember: Your registered email account is closely linked to your Coinmetro account, so take precautions to ensure its security and choose a robust and complicated password that includes uppercase and lowercase letters, numbers, and symbols. Finally, make a meticulous record of the passwords for the registered email account and Coinmetro.

3. After completing steps one through two, your account registration is complete.

4. You can use the Coinmetro platform and start Trading.

How to Register Coinmetro Account with Gmail

Alternatively, you can sign up using Single Sign-On with your Google account and log in with the click of a button.

1. Visit the Coinmetro homepage and click [Sign up] in the top right corner.
2. Click on the Google button.

3. Google account sign-in window will be opened, where you will need to enter your Email address or Phone and click on “Next”.

4. Then, input your Gmail password, and then click "Next."

After that, you will be taken directly to the Coinmetro platform if you follow the service’s instructions to your Gmail account.

How to Register Coinmetro Account with Facebook

Also, you have the choice to sign up for an account using your personal Facebook account, which can be done in just a few easy steps:

1. Go to the Coinmetro main page, and select [Sign up] from the top right corner.

2. Click on the Facebook button.

3. The Facebook login window will be opened, where you will need to enter the email address you used to register on Facebook.

4. Enter the password from your Facebook account.

5. Click on “Log In”.

Coinmetro is asking for access to Your name, profile image, and email address after you click the "Log in" button. Click Continue under the...

You will then be taken instantly to the Coinmetro platform.

How to Register a Coinmetro Account [Mobile]

Register via Coinmetro App

1. Open the Coinmetro App [Coinmetro App iOS] or [Coinmetro App Android] you downloaded, Click on the [Don’t have an account? Sign up] at the bottom 

2. Put in [your Email] and [Password], enter [Repeat Password], Read the terms of service and click [Create My Account] to confirm your email address after doing so.

3. Click below [Verify Your Email] to check your email.

4. Set up your PIN code, and click on [Confirm]. Now you can log in to start trading!

5. Click [Verify] if you want to verify your identity.

6. Your account registration is complete.

Register via Mobile Web

1. To register, select [Sign Up] from the menu on the Coinmetro main page.

2. Put in [your Email], Read the terms of service, and click [Create Account].

3. Check your email, if you have not received the account verification link, click [Resend Emai].

3.  To validate your account, click [Verify Your Email].

4. Your registration for an account is complete.

Download Coinmetro App

Download Coinmetro App iOS

1. Download our Coinmetro App from App Store or click Coinmetro Crypto Exchange.

2. Click [Get].

3. Wait for the installation to complete. Then you can open the app and sign up on Coinmetro App.

Download Coinmetro App Android

1. Open the App below on your phone by clicking Coinmetro.

2. Click on [Install] to complete the download.

3. Open the app you downloaded to register an account in Coinmetro App.

Frequently Asked Questions (FAQ)

What is the difference between a person and a business account?

The difference between personal accounts and business accounts is who can deposit fiat into the account;

• Personal accounts can only receive funds from a personal bank account in the account owner’s name who has completed their profile verification.

• Business accounts can only receive funds from bank accounts under a verified business name or from a personal account of the sole beneficial owner.

Is the download of the program to a computer or smartphone required?

No, it’s not necessary. Simply complete the form on the company’s website to register and create an individual account.

Can I assign a beneficiary to my Coinmetro account?

Only in exceptional circumstances can you assign a beneficiary to your Coinmetro account. Each beneficiary request we receive is passed over to and reviewed by our compliance team. Should the request be approved, the beneficiary will have full access to your Coinmetro account.

If you would like to make a request to assign a beneficiary to your account, we kindly ask you to please provide us with the following details via email:

1. The reason that you wish to assign the beneficiary,

2. The full name and date of birth of the beneficiary,

3. The residency of the beneficiary,

4. The beneficiaries email address.

Once we have all the above details, we will email the beneficiary for confirmation.

How to Withdraw on Coinmetro

How to Withdraw Fiat from Coinmetro Account?

Step 1: To begin, you must first go to your Coinmetro Dashboard and select [Withdraw].

Step 2: From the dropdown menu, click on the currency you would like to withdraw. Please be aware that this list will only include the currencies that are available in your Coinmetro account.

In the example below, we have selected to withdraw EUR via SEPA Bank Transfer.

Important Note: Funds must only come from accounts or cards that are in your name. We do not accept payments from third parties.

You will need to provide your residence address if you haven’t previously. You can submit your banking information if your residence address has already been given. Please be aware that you cannot send money to other individuals or organizations. Only your personal bank accounts are eligible for withdrawals.

Step 3: You will need to enter either your IBAN and SWIFT code (for EUR/International Transfers) or Sort Code and Account Number (for GBP Faster Payments).

If you already have a BIC/SWIFT code saved, you can select this by clicking on the downward-facing arrow and selecting the code from the dropdown list.

You now also have the option to leave a Reference Note when making a withdrawal.

Step 4: The amount you wish to withdraw must then be entered. The amount you want to receive can be manually entered in the "Amount" box. As an alternative, you can either click on "Min/Max" or just slide the toggle to the percentage you want to get.

How to Withdraw EUR (Euros) from Coinmetro Account?

Step 1: Firstly, head over to your Coinmetro Dashboard, and then click [Withdraw].

Now look for EUR in the dropdown menu. When you want to deposit euros into your bank account, you have two choices:

EUR SEPA Bank Transfer

1. EUR SEPA Bank Transfer
2. EUR SWIFT Transfer

Step 2: Select a withdrawal method.

• For EUR SEPA Bank Transfers:

Choose the EUR - SEPA Bank Transfer option from the dropdown menu if you are in a SEPA zone.

Add your IBAN, BIC, and SWIFT codes. By clicking the downward-pointing arrow and choosing the code from the selection list, you can select a BIC/SWIFT code that is already saved.

• For EUR SWIFT Transfers:

You can still go to your Coinmetro Dashboard, click Withdraw, and choose the EUR - Euro (SWIFT) option if you’re not in the SEPA zone.

Enter your Account Number, SWIFT Code, Bank Name, Bank Country, and Beneficiary Address.

Step 3: Leave a Reference Note (optional). Additionally, you can now provide a reference remark when you withdraw money.

Step 4: Enter the withdrawal Amount. Then, you will need to enter the amount that you would like to withdraw. You can manually type the amount you would like to receive into the Amount box. Alternatively, you can click on or slide the toggle to the percentage you would like to receive, or just click on Min/Max.

It is important to ensure that the Amount is enough to cover withdrawal fees. If the amount is not sufficient, you won’t be able to proceed.

Step 5: Confirm your details. 

Click Continue after making sure all the information is accurate. Following that, you will be taken to a summary of your transaction, where you may once more review the fees and the amount you will be getting and confirm that it is accurate.

Note: It’s crucial to confirm that all of the information has been input accurately. No information can be changed after a transfer has been sent, and no transfers may be undone.

How to Withdraw AUD from Coinmetro Account?

Step 1: Firstly, you will need to head over to your Coinmetro Dashboard, and then click Withdraw.

Step 2: From the dropdown menu, search for AUD. From the selection, choose AUD - Australian Dollar (SWIFT). To choose this option, you must have some Australian dollars in your Coinmetro account.

Step 3: Enter your [Account Number],[SWIFT Code],[Bank Name],[Bank Country], and [Beneficiary Address]. By clicking on My Accounts and choosing the appropriate account from the dropdown list, you can choose an account that is already saved.

Step 4: Leave a Reference Note (optional).

Step 5: Enter the withdrawal [Amount].

After that, you must input the amount you wish to withdraw. You can manually enter the sum you want to get in the Amount field. As an alternative, you can just click on Min/Max or click and slide the toggle to the desired percentage.

Important Note: the amount is enough to cover withdrawal fees. If the amount is not sufficient, you won’t be able to proceed.

Step 6: Confirm your details.

Click Continue once you have double-checked that all the information is accurate. Once again, you can review the fees and the amount you will be getting and confirm that everything is accurate on the summary page that follows.

Note: It’s important to ensure you double-check that all information has been entered correctly. Once a transfer is sent, it is not possible to edit any information and transactions are not able to be reversed.

How to Withdraw USD (US Dollars) from Coinmetro Account?

Step 1: Firstly, you will need to head over to your Coinmetro Dashboard, and then click Withdraw.

Now look up USD in the dropdown menu. You have two choices when withdrawing US dollars to your bank account:

1. USD - US Dollar (AHC)
2. USD - US Dollar (Domestic Wire)

You must carefully read and confirm that you have read, understand, and agree to the Prime Trust Account Terms the first time you want to withdraw USD if you have never made a USD deposit previously. You should carefully read these before submitting your withdrawal request.

Please be aware that owing to additional checks from our US banking partner, the verification for your first USD deposit may take up to 5 working days to be approved. Once this is finished, an email will be sent to you.

For Prime Trust to verify your identity, you will also need to enter your Social Security Number if you reside in the US.

Sadly, we are unable to manually validate your account if verification fails, thus you will need to choose another withdrawal method.

Step 2: Select your withdrawal method.

• For USD ACH Withdrawals

You can select the USD ACH Bank Transfer option from the dropdown menu if you are in the United States.

• For USD Domestic Wire Withdrawals

Select the USD Domestic Wire option from the dropdown menu.

Now, you will need to enter your Account Number and Wire Routing Number.

Step 3: You now also have the option to leave a Reference Note when making a withdrawal.

Step 4: Enter the withdrawal amount

The Amount you wish to withdraw must then be entered. The amount you want to receive can be manually entered in the Amount box. As an alternative, you can either click on Min/Max or just slide the toggle to the percentage you want to get.

Step 5: Confirm your details.

 After carefully checking all information is correct, click Continue. This will then bring you to a summary of your transaction where again you can check the fees and the amount you will be receiving, and Confirm that this is correct.

How to Withdraw GBP (Great British Pounds) from Coinmetro Account?

Step 1: To begin, you must first go to your Coinmetro Dashboard and select Withdraw.

Step 2: From the dropdown menu, search for GBP

From the selection, choose GBP - Pound Sterling (Faster Payments). You will not be able to choose this option if you do not have any GBP accessible in your Coinmetro account.

Step 3: Enter your Sort Code and Account Number

Step 4:You now also have the option to leave a Reference Note when making a withdrawal.

Step 5: Enter the withdrawal Amount

After that, you must input the amount you wish to withdraw. You can manually enter the sum you want to get in the Amount field. As an alternative, you can just click on Min/Max or click and slide the toggle to the desired percentage.

Step 6: Confirm your details

Click Continue after making sure all the information is accurate. After that, you will be taken to a summary of your transaction, where you may once more review the fees and the amount you will be getting and Confirm that it is accurate.

Your request for a withdrawal will be approved once it has been verified. The only thing left to do is wait for your money to come with you!

How to Withdraw Cryptocurrencies from a Coinmetro Account?

Coinmetro is now under the obligation to collect, verify, transmit and store certain information about the sender and the receiver of cryptocurrency withdrawals. This means that if you are withdrawing crypto to an external wallet address, you will be required to confirm:

• Whether you are sending the crypto to your own wallet
• If you’re sending to a third party, the recipient’s full name and wallet address
• Whether you are sending the crypto to a wallet or another exchange.

Step 1: To begin, you must first go to your Coinmetro Dashboard and select [Withdraw].

Step 2: Next, select the cryptocurrency you want to withdraw by clicking on it in the dropdown menu.

Step 3: The wallet address from the external wallet where you want to receive your funds must now be copied and pasted into the box. You should verify this again to make sure there are no errors.

Additionally, you have the option to add a remark and tell us a little bit about your withdrawal. "Withdrawal to my MetaMask wallet," for instance.

Step 4: The amount you wish to withdraw must then be entered. The amount you want to receive can be manually entered in the Amount box. As an alternative, you can either click on Min/Max or just slide the toggle to the percentage you want to get.

Making sure the sum is sufficient to pay network fees is crucial. You won’t be able to continue and will see the following error message if the quantity is insufficient:

By glancing at the blue information box, you can see the costs associated with this transaction as well as the sum you will get in your external wallet.

Step 5: Click Continue once you’ve double-checked that all the information is accurate. Once again, you can review the fees and the amount you will be getting and confirm that everything is accurate on the summary page that follows.

To confirm the transaction if 2 Factor Authentication (2FA) is enabled for withdrawals, you must input your 2FA code.

Step 6: Your request for a withdrawal will be approved after it has been verified. The only thing left to do is wait for your money to come with you!

Confirm Your Withdrawal Destination (For First-Time Withdrawals)

You will get a pop-up notice and an email asking you to confirm the transaction the first time a withdrawal is made to a wallet address. Please confirm your new withdrawal destination by clicking the button in the email with the subject "Please Confirm Your New Withdrawal Destination" before logging in to the platform. Per wallet address, you only need to perform this once.

Your withdrawal will proceed normally after confirmation.

Save Your Wallet Address (optional)

Once the withdrawal destination has been determined, you may name and remember each wallet address so that you won’t need to manually enter it when making further withdrawals to the same location.

On the withdrawal form, select My Wallets to access your stored wallets.

Frequently Asked Questions (FAQ) about Withdraw

How long does it take?

The processing of withdrawals can take up to 24 hours at the maximum, although most of the time they are granted and sent out right away. In the industry, Coinmetro offers some of the fastest withdrawal times!

What are the fees?

Cryptocurrency withdrawal fees are 0.15% + Network Fees; however, KDA withdrawals are free!

What happens if I have sent cryptocurrency tokens to the wrong network?

When it comes to depositing and withdrawing cryptocurrencies, it is vital to ensure this is sent to the correct network. For example, all ERC-20 tokens must be sent on the Ethereum network, it is important that you please ensure you carefully read the pop-up message (pictured below) before making a deposit using the ERC-20 method.

Please note that we do not support deposits via the Binance Smart Chain or OMNI - depositing tokens on either of these will result in the permanent loss of your funds, and we may not be able to recover your funds once they are lost.

Where can I find my XRP destination tag?

A common issue on why XRP withdrawals fail is due to an incorrect tag being entered. Here is how you can ensure that your XRP transaction is successful by entering the correct destination tag.

Cryptocurrency Exchanges

If you are withdrawing XRP to another cryptocurrency exchange, please ensure that you are using the correct tag provided by the external exchange.

If the tag is entered incorrectly, this may, unfortunately, result in the loss of your funds.

Personal Wallets

If you are withdrawing your XRP to a personal wallet, you can input any tag; however, please note that there cannot be any leading zeroes; for example, 123 would be a valid tag, but 0123 would not.